CoASTaL allows users to enter their own computer
support tickets, and to add actions after to keep
IT up to date. Admins can manage tickets, add
actions, assign hardware to people, and assign
software licenses to computers (since its
installed on computers, not people). It also has a
Library for keeping track of projectors, cameras,
and laptops (for example). It has been in use for
5 years prior to release.
