Download List

Projeto Descrição

OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.

System Requirements

System requirement is not defined
Information regarding Project Releases and Project Resources. Note that the information here is a quote from Freecode.com page, and the downloads themselves may not be hosted on OSDN.

2009-09-18 18:19 Back to release list
2.4.4

Uma barra de navegação da página foi adicionado ao súmulas bilhete no tablier. Alguns pequenos problemas com o editor WYSIWYG foram corrigidos.
Tags: Minor bugfixes, OTRS
A page navigation bar was added to ticket overviews in the dashboard. Some minor issues with the WYSIWYG editor have been fixed.

Project Resources